Out of stock products

Hello, I have one small and one big issue with stock management. We are using your great plugin from the very beginning and I am not saying that your plugin must be the source of the problems in these two issues but I am highly suspicious.

First small issue is that I am not able to bulk edit or edit products in administration which are currently in basket. If I press save button (I tried mainly in bulk edit) than product which is currently in basket is becoming immediately out of stock so user is not able to finish the checkout process as it is saying product is out of stock. I am managing product stock with products and reducing it from 1->0 when someone buy it (I have just one piece per product).

Second issue, which is much more critical, started two weeks ago. I would say from version 3.4 of your stock reducer plugin. Basically what is happening: just for SOME users when they are normally buying on FE of our store, they are able to put into basket 11 products (for example) and once they are trying to finish checkout then 9 products are saying they are out of stock. But we can see it in stock in administration at this point and on top of it if user on FE removes the product from basket and insert it again then it is ok.

Do you have any idea if this can be caused by some of your latest changes in the plugin? For example by this change: Reduce time between checking stock and saving sessions (race condition between people adding same item to cart)

Thank you very much for you help. I can’t see any error in the logs and we are not reducing products on FE by any other plugin then yours.

• This topic was modified 3 years, 5 months ago by novasisdabest.
• This topic was modified 3 years, 5 months ago by novasisdabest.
• This topic was modified 3 years, 5 months ago by novasisdabest.

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