Outbound HTTPS not working

  • Resolved Shafayat Hossain

    (@safi-mohammad)


    6 months, 4 weeks ago

    Your site could not connect to WordPress.com via HTTPS. This could be due to any number of reasons, including faulty SSL certificates, misconfigured or missing SSL libraries, or network issues.

    Jetpack will re-test for HTTPS support once a day, but you can click here to try again immediately:?Try again?WordPress reports no SSL support.

    Jetpack Site ID	
Jetpack SSL Verfication Bypass	No
Offset between Jetpack server's time and this server's time.	
Current Jetpack Version Option	13.3.1:1714855607
Previous Jetpack Version	13.3.1:1714855607
Jetpack Site Public	Private
Jetpack Master User	No master user set.
Jetpack Offline Mode	off
JETPACK_DEV_DEBUG Constant	off
Current User	#1 Mahira
Tokens defined	None
Blog Public Key	Not set.
User Public Key	Not set.
Jetpack Version	13.3.1
Jetpack Directory	/home/shafayat/public_html/me.shafayat.info/wp-content/plugins/jetpack/
Plan Type	free
Server Variable HTTP_HOST	me.shafayat.info
Server Variable SERVER_PORT	443
Server Variable HTTPS	on
Server Variable REMOTE_ADDR	103.197.153.61
Trusted IP	false
Full Sync Status	{"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
Sync Queue Size	0
Sync Queue Lag	0 seconds
Full Sync Queue Size	0
Full Sync Queue Lag	0 seconds
IDC URLs	{"home":"https:\/\/me.shafayat.info","siteurl":"https:\/\/me.shafayat.info","WP_HOME":"","WP_SITEURL":""}
IDC Error Option	false
IDC Opt-in	1
Connection Tests	{"5":{"name":"test__outbound_http","label":false,"short_description":"Your server did not successfully connect to the Jetpack server using HTTP\n\t\t\t\tPlease ask your hosting provider to confirm your server can make outbound requests to jetpack.com.","long_description":false,"severity":"critical","action":false,"action_label":false,"show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"},"6":{"name":"test__outbound_https","label":false,"short_description":"Your server did not successfully connect to the Jetpack server using HTTPS\n\t\t\t\tPlease ask your hosting provider to confirm your server can make outbound requests to jetpack.com.","long_description":false,"severity":"critical","action":false,"action_label":false,"show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    It appears that your site is experiencing issues with establishing a secure HTTPS connection, which is critical for Jetpack’s functionality. This could be caused by misconfigured SSL certificates, network problems, or server configuration issues.

    To address this problem, please perform the following checks:

    1. Verify that your SSL certificate is valid and properly installed on your server. You can do this using online SSL checkers.
    2. Make sure that your server has the necessary SSL libraries and that they are up to date.
    3. Review your server’s firewall settings to ensure that it allows outbound HTTPS connections to jetpack.com.
    4. Consult your hosting provider to ensure that there are no restrictions preventing your server from making outbound HTTPS requests.
    5. Ensure your WordPress site’s URL settings (both WordPress Address and Site Address) are using “https”.

    If you’re still having trouble after these checks, please respond to this thread with your site’s URL:

    Thank you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @safi-mohammad,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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