Outcomes no email address shown

  • Resolved stardaug

    (@stardaug)


    4 years, 2 months ago

    Just wondering if anyone knows what it means when in “outcomes” it shows the send event was triggered and an email sent, but under customer heading, it does not show an email address? The majority do show an email address for the customer but I have a couple or so that don’t.
    Thanks,

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  • Plugin Support damianmachnik

    (@damianmachnik)

    Hi @stardaug

    Few possible reasons, why there are no customers in Customer column:

    1. Customer was deleted
    2. It’s an old event. In ShopMagic 2.13 we have rewritten some events.
    3. It’s a bug ??

    If the problem persist, contact us directly at [email protected]

Viewing 1 replies (of 1 total)
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