• Resolved kmilo1030

    (@kmilo1030)


    Hello, I currently have an error on the site about some woocommerce files that are outdated, when checking which ones are I see some from Royal Elementor Addons.

    Your theme contains copies of some outdated WooCommerce file templates.?These files may need to be updated to ensure compatibility with the current version of WooCommerce.

    https://ibb.co/42MC89s

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  • Hi @kmilo1030

    At first, thank you for choosing our plugin and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind Regards

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