Outlook/ Hotmail confirmation emails not being received

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  • Plugin Author osdwebdev

    (@osdwebdev)

    Theramblingcrees, I’m very sorry for the late reply. Unfortunately, there is nothing we can do to on our end to fix this issue as we are leveraging WordPress builtin email functionality. However, there may be some things that you can do to resolve this.

    One possible reason for this issue is that Outlook/Hotmail may be automatically filtering these messages into spam. Check your spam filter and make sure they were not filtered.

    If that doesn’t resolve the problem then I recommend using a free MailChimp account and then using our OSD MailChimp Forms plugin. MailChimp’s email is much more reliable and customizable than emailing from WordPress itself (in fact, plugins that email from within WordPress for the purpose of newsletters are not considered good practice).

    I’m sorry you are having this issue and I hope one of these options helps.

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