• Resolved MatthieuBisous

    (@matthieubisous)


    Hello, the plugin is working great when we create a new page, but when we want to change something on the Hover Divi Module from the admin side, we can’t open the pop up anymore once the page is published.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author learnhowwp.com

    (@themeythemes)

    Hi,

    I am sorry I am not getting this completely. Could you share more details and a screenshot of the issue?

    Are you referring to another plugin/module when you say ‘Hover Divi Module’?

    Also it would be really helpful if you can share a link to the page where I can check the issue.

    Thread Starter MatthieuBisous

    (@matthieubisous)

    Hi, sorry if you didn’t understand. Let me rephrase it.

    The problem is happening on the admin side, and it’s about your plugin.
    When we create a new page from the back office, we are able to create the hover design we want, but, when we publish the page and go back to this page on the admin to update some info, it’s not possible to access/open your module. The divi pop allowing to make changes isn’t opening.

    Exemple on this page: https://www.circuitmagnycours.com/wp-admin/post.php?post=30943&action=edit&lang=fr. If you try to open your module “Overlay Image”, nothing will happen.

    How can I share you FTP access and website admin credentials in an anonymous way?

    Please keep me informed. Thanks

    Thread Starter MatthieuBisous

    (@matthieubisous)

    Plugin Author learnhowwp.com

    (@themeythemes)

    Looks like you are using the Classic Divi Builder, the old backend builder. Please try using the New Backend Builder or the Visual Builder to access module settings.

    https://prntscr.com/1rt2qf6

    Plugin Author learnhowwp.com

    (@themeythemes)

    Closing the issue because there have been no updates in month.

    Thread Starter MatthieuBisous

    (@matthieubisous)

    Hi @themeythemes, so sorry for my late answer. I just try to change the builder and everything is working perfectly now! Thanks a lot

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Overlay Image Divi Module pop up tools on admin isn’t opening’ is closed to new replies.