Overlay Image showing on load

  • Resolved trkoehler

    (@trkoehler)


    8 months, 3 weeks ago

    Hi there,

    is it possible to not show the overlay image when the page loads?

    Also, the images are not loaded starting from the first one, the load randomly, can we change that too?

    And: IOS looks weird – on safari, we have wpRocket installed… what should we exclude?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @trkoehler

    At first, thank you for choosing our plugin and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind Regards

    Thread Starter trkoehler

    (@trkoehler)

    Hi there,

    thanks for the fast reply… I′ve sent you the requested emails…

    Thanks in advance,

    Tobias

Viewing 2 replies - 1 through 2 (of 2 total)
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