overpriced casual theme

@inamoro There is nothing here that needs reporting. You can always reply.

When a theme has a “pro” version or upsells then you invite these reviews about that.

Hello @jdembowski

Could you please give us a suggestion about what could be replied to here?

A 20% discount? Do you really think that the theme’s price was the actual issue?

This review says absolutely nothing helpful about the free or the premium version, as it’s simply a frustration about the price.

What’s the value added to the community, and how is this even relevant to a free product?

What if tomorrow we’ll remove from the sale the premium version and decide to keep only the free version?

It says absolutely nothing about the features included in the Premium version, so how’s this related to upselling? Especially since this review comes from someone who did not purchase the Premium version.

It’s clearly a review written with the intention to damage the theme’s rating.

And it also includes lies:

Looks like all of those 5 stars reviews voted by bots

All reviews are submitted by real users and customers who appreciate our work and making such a great theme available for free.

Why would you give so much importance to an anonymous account that was created only to submit negative reviews to different themes and plugins?

@nikapromo We’re sorry to hear that you find the premium version too expensive. Feel free to follow us on social media so you can be informed when we have a promo.

We can assure you that no reviews on this theme are left by bots but by actual users and customers.

Have a great day! We hope your life became better after you attempted to ruin our overall rating score.

Could you please give us a suggestion about what could be replied to here?

@wpzoom @ciorici I can’t tell if you are being serious or really have no clue and are trying to poke at me in reply. Both are “not good”.

How about this?

*Clears throat*

Hi @nikapromo (I am replying for @ciorici as an example). How are you?

I’m sorry you feel that our themes are overpriced. We (WPZOOM) know we add good value for our Inspiro PRO? WordPress theme. That functionality builds on and yet is above and beyond the great utility already provided for free with the hosted by WordPress Inspiro (Lite) theme.

I hope that you and anyone reading this review takes the time and examines the documentation we provide for both versions. Please, peruse these pages as well and see the differences offered in the pro version. We’re proud of the theme and the accompanying information.

https://www.wpzoom.com/documentation/inspiro-lite
https://www.wpzoom.com/documentation/inspiro-pro

You can see demos of the lite and pro versions here. The demos are quite good and informative. I hope you are inspired to create an excellent site with our themes once you see those demos.

https://demo.wpzoom.com/?theme=inspiro-pro-demo

https://demo.wpzoom.com/?theme=inspiro-demo

About your accusation of “voted by bots”, I just want to point out that the review section on www.ads-software.com is monitored by the WordPress moderators, such as Jan Dembowski. They are very quick to locate and remove fake reviews left by “bot”, “sock puppets” and other means and methods.

Please be assured that the reviews you see here are real and valid.

*Puts back on WordPress Forum Moderator hat*

See how easy that was?

I have nothing to do with WPZOOM at all and it only took me a couple of minutes to find those links, come up with some user friendly verbiage to people who read the reviews.

And people do read these reviews and replies. I hope they can see the difference between my reply and the one you offered.

@wpzoom If you report this review a 3rd time then you and your accounts may lose access to the support forums. For both accounts.

If you need to contact the moderators about this then you can do so via the Slack #forums channel.

To use that channel you need a Slack account. You can obtain one via these instructions.

https://make.www.ads-software.com/chat/

When you contact the #forums channel, inform them what your www.ads-software.com forum user ID is. That will help the moderators find your account and ascertain what the issue is.

If you do use Slack do not direct message me or any other moderator. Use the #forums channel and any moderator there can assist you.