Override Feature Deletes the Reviews Of The Product!

  • Resolved moderns

    (@moderns)


    4 years, 2 months ago

    Override Feature Deletes the Reviews Of The Product!

    I’ve just overridden a product but unfortunately, I deleted all the reviews!!! I’m using your premium review plugin, why the override feature deletes the review? Also it changes the URL of the product, why? It shouldn’t delete the reviews and shouldn’t change the URL of the product!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    Thank you for your suggestion.
    At the moment, when you use the override feature, it will delete old product and replace it with a new one. That’s why reviews of old product are deleted.
    We will improve this in future updates.
    Best regards

    Thread Starter moderns

    (@moderns)

    Hi @kimvt1991, thanks for your response, there was no notification that reviews will be deleted, I worked so hard on reviews, I lost them, at least put a warning ?? Also this feature shouldn’t be called “override”, it should be called “delete and import”, because also you change the URL.

    Very sorry to hear that.
    I will try to find a solution for this soon.
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Override Feature Deletes the Reviews Of The Product!’ is closed to new replies.

Tags