OVerriding a profile
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Hi there,
I am playing around with this to test the principle before wondering what we could do with it. I understand the role of profiles, but can they be overridden by an individual listing?
e.g. free shipping set by profile, but a specific product could have shipping charged separately for ebay? Put otherwise, can the profile be applied to a product by and manual ebay settings set in the product e.g. exceptions for shipping costs?
Many thanks
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Hey @rr44
Thanks for contacting support.
Yes, absolutely. I suggest you give this documentation a read: https://docs.wplab.com/article/112-listing-profile-vs-edit-product-page
Kind regards,
JohnMany thanks John.
So the product page override appears possible in those Amazon instructions, so I guess eBay too?
If so, I must be doing something wrong!
My pleasure ??
That is 100% correct.
If it is not working for Amazon, make sure you selected the same feed template in the edit product page that you are using in the listing profile.
For eBay, I may need more details as to what you are editing exactly.
Or you could submit a ticket here: https://www.wplab.com/request-support/ and provide more detail so we can have a closer look into it for you.
John
Ahaa. I found the issue. It’s the concept of ebay “policies”, which are presumably downloaded presets from ebay. They override everything they touch and it wasn’t obvious to me.
I’m glad you figured it out. Yes, ebay shipping policies can/will override any other shipment settings. I assume you had the policy set on the profile level and were trying to set custom shipping fees on the product level?
In that case, we should probably have WP-Lister show a notice on the product page, saying that a shipping policy is enabled so individual shipping fees won’t be applied.
We will also write an ebay specific version of that docs page, so we don’t have to link to that version of the docs page which does seem to be only for WP-Lister for Amazon, even though the basic principle is the same.
kind regards,
MattExactly, you got it. Although, even on the a single product with no profile setting, it would make sense to be alerted that an ebay profile may override fields.
On a related note, is it possible to somehow map shipping rates from Woo as a shortcode, snippet or someway reference them?
I know that the setups are very different, even before reading your good docs on it (which I just have read). But it would be extremely helpful to be able to make sure that a rate set in Woo can be used in an ebay lister (to keep things up to date and values in sync).
Ideally, it would need to be up so the user can manually select a Woo rate (ideally in a profile), maybe a drop down with the range of values that the admin has to select manually without depending on user geo? Otherwise the profiles are unmanagable in those shipping situations (without a zillion permutations) and it all comes down to setting per product ebay shipping raw values manually. Not synced or easy to maintain at scale as a shop.
I am making sense or being naive? I am new to this experiment.
Many thanks
Hey @rr44
Exactly, you got it. Although, even on the a single product with no profile setting, it would make sense to be alerted that an ebay profile may override fields.
Thanks, we will consider that going forward.
On a related note, is it possible to somehow map shipping rates from Woo as a shortcode, snippet or someway reference them?
I know that the setups are very different, even before reading your good docs on it (which I just have read). But it would be extremely helpful to be able to make sure that a rate set in Woo can be used in an ebay lister (to keep things up to date and values in sync).
Ideally, it would need to be up so the user can manually select a Woo rate (ideally in a profile), maybe a drop down with the range of values that the admin has to select manually without depending on user geo? Otherwise the profiles are unmanagable in those shipping situations (without a zillion permutations) and it all comes down to setting per product ebay shipping raw values manually. Not synced or easy to maintain at scale as a shop.
Sorry but there is no way to do this. The reason for that is Woocommerce uses a completely different shipping setup/configuration than eBay. I would recommend creating shipping policies and using them in WP-Lister: https://docs.wplab.com/article/103-enable-and-use-ebay-shipping-profiles
Kind regards,
JohnI totally agree and understood, but meant something a little different and did not explain well. By a shipping rate in Woo, I merely mean a shipping rate that merely exists in Woo. Whether or not that shipping rate:class combo would be the actual Woo rate for a product in a specific order situation would be that separate issue that you are referring to (i.e. based on a totally different system to ebay).
So, for example:
– 2 shipping zones in Woo, each have two rate/methods
– In total, there are 4 shipping rates that exist, merely exist :i) USA Slow : $6
ii) USA Fast : $8
iii) NYC Local Slow : $4
iv) NYC Local Fast : $6Which one of these rates is actually used in a Woo order is arrived at by different Woo mechanics/algos, also depending on plugins, etc.. But that “how” problem wouldn’t matter for what I am thinking.
What I was meaning that one could select i) as the rate to be used in the ebay lister “First item cost” field. Then when the i rate in woo is changed, this would also cascade into ebay. It wouldn’t be a logical determination of correct shipping, merely a database relationship. Whether it’s the ‘correct’ rate is the admin user’s problem and it would depend on that admin user selection, thus negating the different systems problem.
What I am saying would of course only apply to flat rate shipping in woo in ebay.
Does that make more sense now? Whether it is do’able or sensible is a different point!
Hey @rr44
Thank you for clarifying in detail what it is you are looking for. But I am sorry, no user has ever asked for this before and we must focus our developer resources on feature requests that many users ask for.
You are welcome to add this to our feature request list and if enough users vote on it, we would happily look into implemented something like this.
Kind regards,
John
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