• Resolved bradrjb

    (@bradrjb)


    Sorry for the delay in responding to responding to the original post. I broke my right leg 8 weeks ago and I didn’t get back home to my computer until 2 weeks ago.

    I would like to see an option to add the fuel surcharge and oversize charge to the total shipping rate.

    • This topic was modified 11 months ago by bradrjb.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tograczyk

    (@tograczyk)

    Hi @bradrjb, I’m sorry to hear that, I hope everything is OK now.

    1. Could you describe in more detail the oversize charge? Is it a fixed Canada Post fee for some type of shipment?
    2. I believe the fuel surcharge is already included in the rates returned by Canada Post and our plugin. After enabling Debug mode, you can have a look at the price-breakdown:
    <price-details>
    (...)
          <adjustments>
            <adjustment>
              <adjustment-code>FUELSC</adjustment-code>
              <adjustment-name>Fuel surcharge</adjustment-name>
              <adjustment-cost>3.84</adjustment-cost>
              <qualifier>
                <percent>24.5</percent>
              </qualifier>
            </adjustment>
    (...)
        </price-details>

    Based on what Canada Post API returns, the fuel surcharge is already included in the rate. Would you need a different control over the fuel surcharge?

    Best regards,
    Tomek

    Thread Starter bradrjb

    (@bradrjb)

    I’ve done some more testing the last few days with debug mode turned on.

    It seems the problem is to do with the Package Settings section of the plugin. If they are filled in it will only send that info to Canada Post even if the actual product dimensions and weight are different. If I set the Length in the settings to more than 100 cm. the proper price is returned including the oversize charge. If I leave those settings blank the plugin will only send the actual product weight. It doesn’t send dimensions.

    Brad

    Plugin Support tograczyk

    (@tograczyk)

    Hi Brad, thank you for the detailed reply.

    The free plugin allows you to specify one standard packaging dimensions and calculates the shipping cost based on that.

    For orders with multiple products or those that exceed the dimensions of the standard packaging, a more advanced calculation using the box packing algorithm is required.

    Such a feature is available in the PRO version of the Canada Post Live Rates plugin: https://octolize.com/product/canada-post-woocommerce-live-rates-pro/.

    If you have any additional questions, just let us know.

    Best regards,
    Tomek

    Plugin Support tograczyk

    (@tograczyk)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    If you have any additional questions, please let us know, we’ll be happy to help.?

    ?Best regards,
    Tomek

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Oversize parcels | Fuel surcharge again’ is closed to new replies.