Overview -> Traffic Summary: Visitor Count Cuts Off After 6pm

  • Resolved lov4mu6

    (@lov4mu6)


    1 month, 3 weeks ago

    Hello,

    I noticed that after 6pm US Central Time the plugin no longer tracks visitors. Could you suggest how to troubleshoot this?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @lov4mu6,

    Could you please confirm whether you’re using the latest version of WP Statistics (v14.12.1)?

    This issue should be resolved in our most recent update.

    Regards,
    Matthew

    Thread Starter lov4mu6

    (@lov4mu6)

    yep, confirming that I am already using the latest (14.12.1)

    Thanks!

    Plugin Support Matthew

    (@mhdizmni)

    Thank you for letting us know!

    Could you please provide the following information for us when the issue occurs?

    • Server time
    • Local time
    • Timezone settings (navigate to Settings > General)
    • The time displayed in Settings > General

    Additionally, could you perform a hard reload (Ctrl/Cmd + Shift + R) and check if the data is displayed correctly?

    Please note that the data is recorded regardless of the current time. The issue may be related to how the data is being fetched and displayed.

    Looking forward to your response!

    Regards,
    Matthew

    Thread Starter lov4mu6

    (@lov4mu6)

    looks like resolved on it’s own. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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