Things to do in Toledo Bend with kids.Makakuha ng libreng 700pho sa bawat deposito

Resolved metric99
(@metric99)

2 years, 10 months ago

Hello,

We’re testing OXXO payments, and see that the voucher barcode and ref. number are not included in the order confirmation email (to customer).

Currently, it seems the voucher only appears as a pop-up after order completion, and there’s no more reference to it, or way to retrieve it.

A logic step would be: as the customer has to go physically to a store, present the voucher, scan it (or provide ref. number), the voucher should be made easily available to the user (i.e. to send it together with the order confirmation email); or at least the unique URL to the hosted Stripe voucher page.

Hopefully, you will tell me I’m wrong and not looking properly in the plugin, and this is already implemented ??

Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

(@oaoyadeyi)

To understand your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thread Starter

metric99

(@metric99)

2 years, 10 months ago

Hello,

Not sure how this will help, as I’m asking for a feature, not a bug, but here you go:


### WordPress Environment ###

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Site address (URL): local.dev
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Mirko P.

(@rainfallnixfig)

2 years, 10 months ago

Hi @metric99,

According to the OXXO description customers are able to download or print the OXXO voucher right after checkout.

If you want to suggest a new feature, you can file an issue on the public Github repository for Stripe here:

https://github.com/stripe-samples/accept-a-payment/issues

Cheers.

Thread Starter

metric99

(@metric99)

2 years, 10 months ago

This is already baked in Stripe, the feature request should be for WooCommerce, not Stripe…:

We’ve been in contact with Stripe developers, and it’s already baked in their solution, it just needs to be integrated into the plugin. Here are the guidelines and references to make it easier for you:

I totally understand the need of making the payment process more efficient and practical. There is indeed an option to email the voucher link to your customers, but you may need to have access to edit the integration made by your platform WooCommerce.

Stripe sends a payment_intent.requires_action event when an OXXO voucher is created successfully. If you need to email your customers the voucher link, you can retrieve the PaymentIntent to get the link upon receiving the event. The hosted_voucher_url field in payment_intent.next_action.oxxo_display_details contains the link to the voucher.

You can see this information in our Docs here:
https://stripe.com/docs/payments/oxxo/accept-a-payment?platform=web#optional:-email-voucher-link-to-your-customer

Setting up OXXO payment instructions in Spanish by passing the instructions parameter:
https://stripe.com/docs/payments/oxxo/accept-a-payment?platform=web#oxxo-payment-instructions_

Hopefully, you can make this happen in near future, as it’s only logical for a smooth and practical process.
Thanks

Thread Starter

metric99

(@metric99)

2 years, 10 months ago

I also ask myself if it’s humans or some kind of AI responding here? First you randomly ask for status report, when it’s a feature request (?), then ask to submit a feature request to Stripe, when it’s the plugin that should be addressed.