• Resolved gotorx7

    (@gotorx7)


    Hi there..

    Appreciate all your great work on Photonic, it still stands above all others IMHO ??

    Like many others, I am moving sites to Oxygen Builder, and have found what I believe to be an incompatibility with Photonic.

    The “More” button to load the next batch of images does not, and simply disappears after being pressed.

    Happy to undertake any testing/confirmations required.

    Cheers, Dave

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    Is this a paid plugin? If so, I will not be able to troubleshoot this from my side.

    What is the shortcode you are using on your site? You seem to have something fundamentally incorrect with it – you have a layout option of strip-above (which corresponds to slideshows), but your gallery seems to be rendering with an option square, which shows a grid of thumbnails. The call to the “More” button is actually working fine, but it is returning the output as slides… which cannot be processed, as the “More” button is not supported for slides.

    So, I would like to see the shortcode you have in place, as I am surprised it is working on any theme!

    Thread Starter gotorx7

    (@gotorx7)

    Hi Sayontan – many thanks for the response and for looking at this for me!

    The shortcode is : [photonic_gallery type=’google’ count=’999′ kind=’album’ more=’Show More’ view=’photos’ album_id='”.$album.”‘]

    I’ll have a play with it and report back!

    All the best, Dave

    Thread Starter gotorx7

    (@gotorx7)

    Hi again Sayotan,

    You are 100% correct – I had the default layout set to slideshow!

    Changing that to thumbnails brings everything back to life – thank you !

    Cheers, Dave

Viewing 3 replies - 1 through 3 (of 3 total)
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