error 404

  • Hello,
    When I select anything other than the default settings, the front office shows Error 404 when I click on any menu. What can be wrong ?
    Thanks

    • This topic was modified 4 years, 10 months ago by atexys.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    Do you have any cache plugin installed?

    Do you have any other plugin for permalink changing installed?

    Regards,
    Dima

    Thread Starter atexys

    (@atexys)

    Hi Dima,
    I have no other plugin for permalink.
    I installed a cache plugin but I never activated it.

    Best regards

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Could you please open Permalinks page and try to resave it? This will recreate the permalinks.

    Regards,
    Dima

    Thread Starter atexys

    (@atexys)

    which settings should I choose to have website-url/product-slug and editable product slug ?
    Each time I saved a different setting than default settings, I had the 404 error. May be would you like the access to backoffice ?

    Regards
    Manuel

    Thread Starter atexys

    (@atexys)

    Hello, Still waiting for your reply.
    Best regards

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    What version of the WordPress and WooCommerce do you have?

    I did test it with recent WordPress, WooCommerce and Storefront theme and it is working ok. Most likely this is some other plugin providing an issue.
    Please install ‘Monkeyman Rewrite Analyzer’ or ‘Rewrite Rules Inspector’ plugin and check the permalinks.

    Regards,
    Dima

    Thread Starter atexys

    (@atexys)

    Hello,
    WP version is 5.3, and Woo is 3.9.3.
    I installed rewrite rules inspector, but I don’t see anything new.
    You’re sure you don’t want to have a look at my backoffice ?
    Best regards
    Manuel

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    As I see from this link https://www.invocam.fr/kit-i918hd/ you have success with the links. Did you fix our plugin you are you using some other?

    Regards,
    Dima

    Thread Starter atexys

    (@atexys)

    Hello,
    The issue was about permission to .htaccess file
    Best regards

Viewing 9 replies - 1 through 9 (of 9 total)
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