Page access issue

  • Good day. As soon as we hide certain menu items for a specific user, that user gets the following error when trying to access a visible plugin link after he / she has logged in:
    “Sorry, you are not allowed to access this page.”

    This happens even if we just hide one menu item for this user for example.

    Please help, or advise if this is a PRO-only feature.

    Thanks so much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @schmedia,

    Can you please outline a specific example of how this is occurring, with screenshots so I am able to repeat the issue on my end. I need to know what you are hiding, what the users role is, and what they are clicking on. Thank you,

    Hello,

    I got the same issue, the user role is admin..

    I hidden the plugins but this user can’t access more pages !

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @mbadawysw,

    Please see what I said before. I need more information in order to help. Saying the same thing as the first person won’t give me the necessary information in order to resolve this issue which I am keen to do.

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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