• Hi, Page builder has become unresponsive. Everything has been updated and it has made no difference, can you help please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @danilaciencia,

    Thanks for posting!

    That’s usually caused by a JS conflict from a 3rd party plugin. Let’s have you go through the plugin deactivation route first, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! ??

    Ben

    Thread Starter danilaciencia

    (@danilaciencia)

    Hi Ben,

    I deactivated all plug ins except for Page Builder. I have found the one that affected one of my pages. However even with all plug ins deactivated when I launch Page Builder it is unresponsive.

    What else can I do?

    Thanks

    Thread Starter danilaciencia

    (@danilaciencia)

    Hi Ben,

    any chance you can take me through the next steps please?
    I really need to update the site!

    Thanks so much
    Danila

    Rembrandtw

    (@rembrandtw)

    I too am having this problem. When I try to edit my page with the page builder, the top and side menu’s opens but are unresponsive (Template, Content Blocks, Row Layouts, Basic Modules etc). I can not edit any of the content on the page.

    My Theme and Plugins are up to date. I tried deactivating all plugins except Beaver Builder as suggested above but it does not make any difference. What could it be? The last time I editied my site there was no issue.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @danilaciencia,

    Apologies for the delayed response. For some reason, I wasn’t sent an email notification about it. Can you send us a note via hello [at] wpbeaverbuilder [dot] com and we’ll take it from there? ??

    @rembrandtw,

    Feel free to send us a note on the same email as well and we’ll take it from there. ??

    Ben

Viewing 5 replies - 1 through 5 (of 5 total)
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