Page coming blank after profile update

  • Resolved bhaskaraquity

    (@bhaskaraquity)


    3 months, 3 weeks ago

    Hi,

    I am using this plugin to make new registration on my website where user can update profile after login. While update profile, users are seeing blank page (white screen) instead of displaying thank you message in most the cases. In certain test cases, users are able to update their profile. But in most test cases, users are seeing only blank page.

    Form is tested on all major browsers with different users and facing same issue across. Checked with my hosting provider and added pages to cache exclusion.

    Would highly appreciate your help to make users update their profile.

    The page I need help with: [log in to see the link]

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  • Plugin Support andrewshu

    (@andrewshu)

    Hello @bhaskaraquity

    Does the page URL change after updating the profile? Do you have the latest version of the UM plugin?

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @bhaskaraquity

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

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