Page content jumps on scroll

  • Resolved robemm

    (@robemm)


    4 years, 2 months ago

    Hi

    When I scroll down the page, it jumps as though the header has disappeared (so the content all moves back up the page). This happens on the homepage only on my desktop but every page jumps on the mobile site.

    I’ve searched extensively to try to find a fix. Any help much appreciated.

    I’m using wpastra with mystickyheader.

    Thanks

    Rob

    • This topic was modified 4 years, 2 months ago by robemm.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Karina

    (@karinapremio)

    Hey there,

    Thank you for your comment!
    Can you please drop me a line at [email protected] or send me your email, so I can help you with the solution?

    hi
    I have the same problem. So if there is a solution for the problem – I would be very interested. I’m using the theme twenty twenty and My Sticky Menu.

    thanks a lot

    Plugin Support Karina

    (@karinapremio)

    Hey @blumenkohl ,

    Can you please drop me a line at [email protected] or send me your email, so I can help you with the solution? =)

    madpaty

    (@madpaty)

    hi
    I have the same problem. So if there is a solution for the problem, I would to know what to do. I’m using Elementor and My Sticky Menu.

    thank you

    Plugin Support Karina

    (@karinapremio)

    Hey @madpaty , I’m so sorry to hear that! Can you please send me an email at [email protected] and we can take it from there?

    Karina this is a common problem of the plugin. Why dont you post a generic solution to this problem rather than asking everyone to contact you in person with their id ?

    Anyone with advanced level of trouble which doesn’t get resolved with your generic solution can contact you in person over mail

    Plugin Support Karina

    (@karinapremio)

    Hey @timus05 , thanks for your comment. In fact this is not a generic issue as presumed and unfortunately a theme conflict that is resolved in a different way for each theme/ website by using a different class/ ID and as it’s different for each theme/ site, we need to run some tests before being able to fix the conflict between the theme and plug-in for each case ?? This is why we need each client facing this issue to contact us with his/ her specifications so we can look into each case individually. Hope this makes sense and helps? BTW, we’re in touch via mail right now and I’m positive I’ll be able to help you with this as well ??

    Hi I am also having this issue with the Astra theme.

    Plugin Support Karina

    (@karinapremio)

    Hey @dogeking , thanks for your comment and I’m sorry to hear!
    I believe changing another class or ID will work for your Astra theme as we have many Astra theme users. Can you please drop me a line at [email protected] with a screenshot/ video of the issue or detailed steps on how to reproduce it?or alternatively, you can send me your email, so I can reach out and see how we can help? Thank you in advance! ??

Viewing 9 replies - 1 through 9 (of 9 total)
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