• Resolved jefflabonte

    (@jefflabonte)


    Once I activated and registered SiteKit, when I am logged into WordPress using Divi, no content appears on the page. This was replicated multiple times by deactivating and re-activating SiteKit. This is for certain the plugin causing the conflict; as soon as SiteKit is deactivated, all content appears and page functionality returns to normal.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @jefflabonte,

    Thanks for reaching out and sharing your experience. As I’m unable to recreate this same experience on a test site with Divi let’s perform some additional checks. In order to do so please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Can you confirm this only appears on the front end of your site, with no issues from your WordPress administrator panel?
    3. Does this occur with any caching or optimization plugin temporarily deactivated (ie. WP-Optimize)?

    Assuming this is only occurring on the front end, I suspect what may be occurring is a third party optimization or caching plugin configuration is conflicting with the Site Kit admin toolbar. If so, I’d be happy to assist in determining any possible configuration, or applying an exclusion for Site Kit resources.

    You can also disable the Site Kit admin toolbar feature from within the plugin settings as an alternative if we can determine the issue being a caching or optimization plugin configuration.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Page content not visible with SiteKit Active’ is closed to new replies.