Page display issue

  • Resolved Leo Kalnay

    (@kalnaywp)


    7 years, 7 months ago

    I recently changed my site theme from Genesis to GeneratePress. I’ve been a couple of days customizing it with the WordPress Customizer, and everything was looking fine.

    But an odd thing happens online: the elements aren’t displayed properly.

    The site looks fine on the Elementor preview. It also looks fine in the WordPress theme customizer preview. But it looks bad online.

    For example, titles always are aligned left although I center them; image box pictures look full size, in spite of the fact I’ve resized them; a section background color looks white, no matter if I set it blue; etc.

    I’ve tried all the following without success:
    -Changing to another theme (I went back on Genesis and then on Twenty Seventeen, and the problem keeps the same).
    -Deactivating all plugins.
    -Clearing server cache and plugin cache.
    -Clearing browser cache.

    I have two more sites running GeneratePress and Elementor, and none of them got this issue.

    This is the system info:
    https://pastebin.com/raw/XtKYgPVz

    In case you need it, this is the message in the Chrome DevTools Console Panel when the page is loaded on Elementor:
    https://pastebin.com/raw/gMiAC070

    Many thanks in advance! ??

    The page I need help with: [log in to see the link]

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  • Thread Starter Leo Kalnay

    (@kalnaywp)

    Hello again,

    The problem is still there from almost a week ago, and I can’t find a solution.

    The last thing I’ve tried was editing the wp-config.php and setting the value of WP-DEBUG to true (as @arielk-1 suggests in his welcome message), but it didn’t work either.

    I’ve also tried all the other recommendations, without any success.

    I’m feeling quite lost. If you’ve got an idea about how I could solve this problem, and you want to share it with me, I’d really appreciate it! My site looks horrible. ??

    Thanks!

    • This reply was modified 7 years, 7 months ago by Leo Kalnay.
    Thread Starter Leo Kalnay

    (@kalnaywp)

    In case someone else faces the same problem, I detail below how it is solved. The solution lies is in the Elementor settings.

    1) In Elementor > Settings > General, uncheck “Disable Global Colors” and “Disable Global Fonts” boxes.

    2) Then go to Elementor > Settings > Advanced > CSS Print Method and select the “Internal Embedding” option.

    3) Finally, go to Elementor > Tools > General > Regenerate CSS, and click on “Regenerate Files”.

    Don’t forget to clear the browser cache to see the result. ??

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