• gwenn22

    (@gwenn22)


    Hi,

    I have a problem with the logout page. I put the shortcode [oceanwp_login] in the top bar, and when I use it to disconnect from my account, I arrive on a page that does not exist: “Oops, this page does not exist!”.
    The end of the url of the page is this: /customer-logout/?_wpnonce=8f86ec820a

    And the disconnection is not done.

    Do you know where the problem comes from?

    Thank you !

Viewing 8 replies - 1 through 8 (of 8 total)
  • Amit Singh

    (@apprimit)

    Hello,

    Are you a paid member of OceanWP? Try to open the support ticket on oceanwp.org.

    Please check the settings in the Customize > Popup login.

    Thread Starter gwenn22

    (@gwenn22)

    Hello,

    I use the free version, so I don’t have “popup login”.

    Amit Singh

    (@apprimit)

    Try to use the below shortcode and check it is working or not?

    [oceanwp_login custom_url=”your-site.com/login” logout_redirect=”current”]

    Thread Starter gwenn22

    (@gwenn22)

    It does not work, I have the same error message.

    There is a particular page that should exist?

    For information, I have a page “mon-compte” and I also tried with the code:

    [oceanwp_login custom_url=”https://my-site.com/mon-compte/” login_text=”Me connecter” logout_text=”Me déconnecter” logout_redirect=”current”]

    Thread Starter gwenn22

    (@gwenn22)

    I understood where it came from! This is not a bug.

    In fact, I changed the address of my WordPress login page (/wp-admin) through a security plugin. It avoids a lot of hacking.

    I would like to keep this “secret” page of WordPress connection while using your code. It’s possible ? There is a place where I can replace the address of this page?

    Amit Singh

    (@apprimit)

    I didn’t test it. Try to set a custom logout URL. use the below code and let me know it is working or not.

    [oceanwp_login custom_url="https://my-site.com/mon-compte/" login_text="Me connecter" logout_text="Me déconnecter" logout_redirect="https://my-site.com/"]

    Which plugin are you using for security? It should have an option to replace the wp-admin URL.

    Also, check the discussion on StackOverflow to achieve it – click here

    Thread Starter gwenn22

    (@gwenn22)

    It does not work, and nothing works: with or without the security extension (I empty the cache), I always have the same error page, no matter what code I put.

    Now, maybe it comes from the update of another plugin, I don’t know.

    It gets too complicated, I give up.

    And my security plugin is All In One WP Security.

    Thanks anyway !

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @apprimit @oceanwp I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Page don’t exist when I logout’ is closed to new replies.