• Resolved qender

    (@qender)


    Hello! I almost never post on forums because I can normally solve these things myself, but I don’t know how to figure out where this error is coming from so I hope someone here has an idea on how to solve this mystery:

    https://tinybeecards.com/product/pigeon-pun-magnet-pin-or-pocket-mirror-so-coo/

    If you’re using chrome and scroll down on this page of my wife’s website, many of the header and footer elements disappear or flicker.

    It only happens to new pages we make now, not older ones on the site. It only happens to pages for products that have more than one preview image, I don’t know when this began, and it doesn’t happen in firefox.

    If anyone has any ideas, let me know, thanks so much!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @qender, I’ve gone up and down on Chrome several times and I just can’t see it. Is it still happening? Could you test from a different network connection?

    Thread Starter qender

    (@qender)

    My apologies, last night I restored the site files for an old backup which doesn’t have the error, but has outdated versions of wordpress and woocommerce. I’m going to try updating those and I’ll see when/if the error reappears.

    Thread Starter qender

    (@qender)

    An update: Reverting the site did not solve the issue, it still only appears on new products created, reverting simply fixed the “older” products. The error is still visible on this page:

    https://tinybeecards.com/product/funny-manatee-christmas-card-merry-christmanatee-cute-holiday-card/

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Thanks for the update – I was able to reproduced it:


    Link to image here: https://cld.wthms.co/mKZ6CF.

    Do you have any plugins enabled that interact with Storefront? Could you try disabling those temporarily? Also, if you have any paid extensions from WooCommerce.com, maybe open a ticket there.

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Update. I have also seen that you’re using quite a few Storefront plugins that are now bundled in the Powerpack, and that you have a plugin for theme customisations. Could you disable those and see if you still have the same issues?

    Hi, hope you don’t mind me crashing this thread, but i have the same issue since updating to WooCommerce 3.2.1 (also happens in 3.2.5).

    If I disable Beaver Builder plugin then items don’t disappear but then the layout obviously doesn’t work properly.

    Any ideas or fix for this? (only happens in Chrome)

    If i roll back to WooCommerce 3.1.2 then everything works fine.

    • This reply was modified 7 years, 2 months ago by Rob7.
    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    @rob7

    Are you using Storefront with that? Because if it’s just WooCommerce I’d suggest opening a thread at the WooCommerce support forum if that’s okay.

    Ah sorry, i just googled my issue and didn’t notice this was for storefront. I will post where you suggested. Thanks

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    You’re welcome.

Viewing 9 replies - 1 through 9 (of 9 total)
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