Page formatting gone?

Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Thanks, I will start by trying your top two suggestions. If that doesn’t work, I’ll be back with more questions as I don’t really think I know how to do the bottom two suggestions. (I use wordpress because it is easy for non-techies like me!) ??

No luck with the first two options. I really only had a handful of plugins activated. The page is now showing the original theme, no change.

Not sure how to do the other things you suggested.

So here’s another question. In my other site,in the edit page area, right hand side, there’s the publish box, then underneath that are page attributes, featured image, sidebar selection…..

And under the box to add copy, there are theme SEO settings, layout settings….

These boxes/areas are not there in the website I’m having problems with. Any idea why? How to fix it?

Thanks!

Not sure how to do the other things you suggested.

I’m sorry but you really do need to carry out all of these basic troubleshooting steps. I did post a link to assist you in step 3.

Thanks, I didn’t even notice the link, my bad. Sorry! I will give that a try.

Esmi,
Hey just a quick Thank you! I am not comfortable going into PHP etc. But my husband is. He took a look at your suggestions this evening and quickly found and fixed the problem.

I really do appreciate your help!
Jeanne

Glad to hear that you got it sorted. ??