Page freezing when using Word Fence

  • I love Word Fence, but for the last few days any site that I try to edit pages on, where Word Fence is installed, freeze, or drop connection errors appear. If I disable WF and then edit, no problem. It also isn’t a problem going from section to section, seems to be only when I try to edit a page. I use Elegant Theme Divi, which hasn’t been a problem in the past, is this a glitch with the newer versions?

    Thanks
    Judy

    https://www.ads-software.com/plugins/wordfence/

Viewing 1 replies (of 1 total)
  • Plugin Author WFMattR

    (@wfmattr)

    Hi Judy,

    I haven’t heard of this happening on other sites since the last update (or before) with Divi or any other theme, so it might be a conflict between Wordfence and another plugin, or settings specific to your server.

    Do you know where to find the “error log” file on the site? Its location varies by host, so if you can’t find it, the hosting company should be able to help. The log may show what is happening, but it might not.

    Within your browser, you can also check the Javascript console for errors. If you’re not familiar with the console, we have instructions here:
    Using the JavaScript console for troubleshooting plugins

    If any errors appear in the console, you can post them here if you need help interpreting them. If you have the original error messages you saw about dropped connections, that can also help if I see the exact message.

    -Matt R

Viewing 1 replies (of 1 total)
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