Page is fine but Elementor very broken

  • Resolved tarasx

    (@tarasx)


    5 years, 1 month ago

    I just updated our WordPress to 5.3.2 and Elementor to 2.0.16.

    All pages look OK, but editing with Elementor is broken.

    When trying to edit any page with Elementor, it just displays a bunch of form elements and plain text. Additionally, there’s a rogue form saying ‘Please share why you’re deactivating Elementor’ positioned weirdly and the bottom of the Plugins settings.

    Pics here:

    View post on imgur.com

    I’ve tried deactivating other plugins but it doesn’t seem to be a conflict. Any ideas?

    Should I just downgrade WordPress until Elementor works?

    Edit: OK, I downgraded from 5.3 to 5.2 and Elementor works again!

    • This topic was modified 5 years, 1 month ago by tarasx.
    • This topic was modified 5 years, 1 month ago by tarasx.
Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Elementor’s latest version is 2.8.3.
    Have you updated to our latest version?

    If you’re still encountering any layout issues after updating,
    please try following our guide:
    https://docs.elementor.com/article/188-there-are-layout-problems-when-i-edit-with-elementor

    I hope it helped you solve the issue.

    Thread Starter tarasx

    (@tarasx)

    Thanks @davidr90 – unfortunately there is no standard ‘Update plugin’ link, and clicking ‘Check for updates’ next to Elementor doesn’t have any effect.

    View post on imgur.com

    For now I guess we will just stay on an older version of WordPress.

    P.S. I did upgrade Elementor manually to 2.8.3 (by uploading the files into /wp-content/plugins/) but it broke in the same way when I upgraded to the latest WP again.

    • This reply was modified 5 years, 1 month ago by tarasx.
    • This reply was modified 5 years, 1 month ago by tarasx.
    Thread Starter tarasx

    (@tarasx)

    I guess our WordPress installation must be broken in some way, which is weird because I haven’t done anything unusual. At least now I’m on Elementor 2.8.3 even if it’s stuck on an old version of WordPress!

    You can try installing a fresh copy of Elementor and update it to the latest WP version.

    You can also try going over this guide, and see if any of these steps will help you solve your issue.
    https://docs.elementor.com/article/235-update-issues

    Thread Starter tarasx

    (@tarasx)

    Thanks again @davidr90. This is what I did (deleted the existing Elementor plugin, installed a fresh copy of Elementor 2.8.3, then upgraded to WordPress 5.3.x) however it gives the same result (broken editing capability in Elementor). Downgrading back to 5.2.5 makes Elementor work again so I will stick with that.

    Thread Starter tarasx

    (@tarasx)

    Incidentally, upgrading Elementor to 2.8.3 stopped all the Motion Effects on our site form working. Not the end of the world, but I will probably downgrade everything when I have time to go back to the glory days of 2019 when everything worked! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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