Page jumps up&down

  • Resolved schumiholic

    (@schumiholic)


    1 year, 5 months ago

    Hi! I have a problem for quite some time, but it’s becoming a bit annoying and I am not sure what is causing it. Every time I click on a tab from my tag groups cloud on the bottom of the page, the page jumps up and then down. I don’t know how to explain this better, you can do a test and if you need more info from me, please let me know. I have the latest version of Tag Groups installed. Can you please help?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @schumiholic

    Thanks for using Tag Groups.

    My guess is that your theme is interfering here, perhaps with the “Return to Top” feature.

    Thread Starter schumiholic

    (@schumiholic)

    I disabled the return to top button, but it does the same thing.

    Thread Starter schumiholic

    (@schumiholic)

    Hi, @stevejburge! Any other idea why this happens and how I could prevent it?

    Plugin Author Steve Burge

    (@stevejburge)

    @schumiholic Try changing your theme quickly to confirm if this is a theme issue or not.

    Thread Starter schumiholic

    (@schumiholic)

    It seems it is, yes. First I disabled all my CSS theme options, but it did the same. Then I disabled all my plugins except Tag Groups, it did the same. Then I activated the 2023 theme and it stopped from jumping. I am using the Extra theme from Elegant Themes. Is there anything I can modify to stop this jumping around?

    • This reply was modified 1 year, 5 months ago by schumiholic.
    Plugin Author Steve Burge

    (@stevejburge)

    Thanks @schumiholic. Sorry, we don’t have access to that theme so can’t debug it but the Divi team should be able to help.

    Thread Starter schumiholic

    (@schumiholic)

    I am sure they will suggest to contact the owner of the plugin ??

    Plugin Author Steve Burge

    (@stevejburge)

    Sure, but you have paid support with them and also they have access to Tag Groups.

    You using the free support here and we can’t access the theme.

    Thread Starter schumiholic

    (@schumiholic)

    All right. Thanks for your time!

Viewing 9 replies - 1 through 9 (of 9 total)
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