Page not found after manual Create Order when Product Item added
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I spent a good amount of time troubleshooting my own site and also using Google to find a solution. I was unable to correct the problem on my own, but I do have specific detail after the troubleshooting.
When I manually create an order using WooCommerce (from my admin login), I am able to successfully create an order if I enter nothing (default entries upon add order). I can also add order if I enter the customer info, payment type, customer notes, etc. I can also update an order if I do the same.
The problem seems to start when I add product. If I create order (or try to update an existing order) after adding a product, I am presented with “Oops! That page cannot be found” (basically a 404 error). The same result occurs if I try to update an existing order and add product.
Bottom line is I can create and update orders just so long as I do not add product. As soon as add product is part of the entry, I get the 404.
Please help!
Here is the system status per the rules for posting here:
### WordPress Environment ### Home URL: https://rosecellular.com Site URL: https://rosecellular.com WC Version: 3.2.4 Log Directory Writable: ? WP Version: 4.9 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US ### Server Environment ### Server Info: Apache PHP Version: ? 5.5.38 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version PHP Post Max Size: 16 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.54.0 OpenSSL/1.0.2k SUHOSIN Installed: – Max Upload Size: 16 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.2.4 WC Database Prefix: wp8x_ MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only. Total Database Size: 1.53MB Database Data Size: 1.26MB Database Index Size: 0.27MB wp8x_woocommerce_sessions: Data: 0.07MB + Index: 0.00MB wp8x_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB wp8x_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp8x_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp8x_abj404_logsv2: Data: 0.00MB + Index: 0.01MB wp8x_abj404_redirects: Data: 0.00MB + Index: 0.01MB wp8x_commentmeta: Data: 0.00MB + Index: 0.01MB wp8x_comments: Data: 0.00MB + Index: 0.01MB wp8x_links: Data: 0.00MB + Index: 0.00MB wp8x_options: Data: 0.82MB + Index: 0.08MB wp8x_postmeta: Data: 0.11MB + Index: 0.07MB wp8x_posts: Data: 0.15MB + Index: 0.03MB wp8x_termmeta: Data: 0.00MB + Index: 0.01MB wp8x_terms: Data: 0.00MB + Index: 0.01MB wp8x_term_relationships: Data: 0.00MB + Index: 0.00MB wp8x_term_taxonomy: Data: 0.00MB + Index: 0.00MB wp8x_usermeta: Data: 0.01MB + Index: 0.01MB wp8x_users: Data: 0.00MB + Index: 0.01MB wp8x_wpml_mails: Data: 0.09MB + Index: 0.00MB ### Post Type Counts ### attachment: 24 customize_changeset: 14 feedback: 2 jetpack_migration: 2 jp_img_sitemap: 2 jp_sitemap: 2 jp_sitemap_master: 2 nav_menu_item: 34 page: 7 post: 3 product: 10 product_variation: 2 revision: 29 shop_coupon: 1 shop_order: 29 wpmm_theme: 1 ### Security ### Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (9) ### 404 Solution: by Aaron J – 2.3.0 Payment Gateway Based Fees and Discounts for WooCommerce: by Algoritmika Ltd – 2.3.1 – Not tested with the active version of WooCommerce Jetpack by WordPress.com: by Automattic – 5.5 PayPal for WooCommerce: by Angell EYE – 1.4.6.7 Pfand (Deposit) for WooCommerce Products: by Nerdissimo – 2.0.0 – Not tested with the active version of WooCommerce WooCommerce Cart Tab: by jameskoster – 1.1.1 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.8.3 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.2.4 WP Mail Logging: by Christian Z?ller – 1.8.3 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #24 - / Cart: #25 - /cart/ Checkout: #26 - /checkout/ My account: #27 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Storefront Version: 2.2.5 Author URL: https://woocommerce.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: –
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