• Resolved jessreilley

    (@ellnut)


    Hi there,

    I’m trying to get this plugin working on certain media files in my library. I have ticked the “Protect this file” check box, but am getting a 404 error when trying access the new link generated by the plugin. I have cleared the caching plugin as well as my browser cache.

    In addition, when I try to access the original link, I’m getting the No Access Page (shouldn’t I be able to access the link directly since I’m an admin of the site?).

    I read your FAQ on “Why am I getting “page not found” 404 error when accessing private links?”, but I do see that my .htaccess file has been updated with this code:

    RewriteRule private/([a-zA-Z0-9]+)$ index.php?pda_v3_pf=$1 [L]
    RewriteCond %{REQUEST_FILENAME} -s
    RewriteCond %{HTTP_USER_AGENT} !facebookexternalhit/[0-9]
    RewriteCond %{HTTP_USER_AGENT} !Twitterbot/[0-9]
    RewriteCond %{HTTP_USER_AGENT} !Googlebot/[0-9]
    RewriteRule wp-content/uploads/_pda(\/[A-Za-z0-9_@.\/&+-]+)+\.([A-Za-z0-9_@.\/&+-]+)$ index.php?pda_v3_pf=$1&is_direct_access=true&file_type=$2 [QSA,L]

    Is there something else I’m missing? Thanks!

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  • Thread Starter jessreilley

    (@ellnut)

    Just wanted to note that the BWPS Team was incredibly responsive and went above and beyond in helping me resolve this error – thank you!

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