• Resolved StickyPixels

    (@stickypixels)


    Hi,

    When there are no future events, I get a ‘Page not found’ on my event listings page. I’ve narrowed it down to a theme conflict (I’m using Customizr, most recent version, but same issue existed in previous version). When using a standard theme I get the usual ‘No results found’ message.
    Any solutions or workarounds?

    Thanks in advance, cheers,
    Leo

    https://www.ads-software.com/plugins/the-events-calendar/

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  • Hi @stickypixels,

    It’s indeed a bit odd that you’d be getting different “Not found”-style errors based on the theme. By default, The Events Calendar is built to return 404 “not found” status headers for pages where there aren’t events –?for example, if you jump to the month of May 2016, and there are no events there, it should return a “404 Not Found” status in the page JavaScript, and on the page front-end that the user actually sees, it should say something along the lines of “No events found”.

    If this is changing to different text or a different result altogether just by activating the Customizr theme, then unfortunately the best step I can think of to try and troubleshoot that fact is to contact the Customizr theme support directly and explain this issue in detail. They may have a custom 404 template or custom handling of 404s that is interfering here, which they might then have advice on how to disable this feature when on Events Calendar pages.

    I hope this information helps –?cheers!

    George

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