Page reload after clicking “show results”

Hi @monika064

Sorry to hear you are having this issue.

I was able to replicate this issue and reported it to our developers.

Can you please try the above code as a mu-plugin?

<?php

add_action( 'wp_footer', 'wpmudev_fix_poll_view', 9999 );

function wpmudev_fix_poll_view() {
	
	$is_result = ( isset( $_GET['results'] ) && $_GET['results'] == true ) ? true : false;  
	
    if ( !$is_result ) {
        return;
    }
	?>
	<script type="text/javascript">
	jQuery( document ).ready( function($){
		setTimeout(function() {
			$('.forminator-ui').trigger('after.load.forminator');
		},1000);

		$(document).on('after.load.forminator', function(event, form_id) {
		    $([document.documentElement, document.body]).animate({
                scrollTop: $(".forminator-ui").offset().top - 100
            }, 100);
		});
	});
	</script>
	<?php
}

https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Let us know the result you got.
Best Regards
Patrick Freitas

Hello @monika064 ,

We haven’t heard from you for several days now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia

Hi, sorry for the late reply, I forgot about this ticket. Is there any other way other than installing this MU plugin? I’m not well-versed in WordPress so don’t feel very comfortable doing this. It’s easier for me to just switch to another plugin. Thank you.

Hi @monika064,

I hope you are doing well today!

In fact, using mu-plugin is the safest and easiest way. You can also try adding the above code without the first two lines (starting from add_action) and add to your child theme’s functions.php.

However, we prefer to do that as mu-plugins, you can find another description below on how to use mu-plugins on https://www.ads-software.com/support/article/must-use-plugins/

Kind regards,
Zafer

Ok, thank you.