Page Reloads with Active Engage Enabled

  • doubledworks

    (@doubledworks)


    10 years ago

    Since updating the all in one seo and victa plugins my pages completely reload if active engage is enabled. I have tested updating the plugins in different orders in an effort to see which one is the issue however it could be either.

    I can update the vcita plugin to the latest version and things work as they should until I update the all in one seo plugin. Once I do that the pages completely reload with each menu click.

    I then need to either deactivate the All in One SEO plugin or deactivate the active engage feature on Vcita so while it may first appear to be related to the all in one plugin it appears it could also be the vcita plugin.

    Suggestions?

    https://www.ads-software.com/plugins/all-in-one-seo-pack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Steve M

    (@wpsmort)

    Hi doubledworks,

    I am sorry but we’ve never heard of a plugin called Victa or something called active engage. This sounds like it’s something to do with the Victa plugin. Have you contacted the developers of that plugin for support?

    Thread Starter doubledworks

    (@doubledworks)

    Whoops, i see i misspelt it. Vcita, not Victa

    https://www.ads-software.com/plugins/meeting-scheduler-by-vcita/ is the plugin.

    I have sent them the exact same query. I don’t get a problem until I update the AIOSEO plugin with the active engage enable on Vcita. I can update all other plugins without problems including Vcita.

    It has to be one of these two plugins causing my pages to completely reload. By that I mean it loads like an HTML site whereas database sites should just pull in the new info and the other info should remain static to the eye.

    The issue may have in fact occurred in a previous update. One prior to the last as i haven’t been able to update my site for a few weeks due to a separate unrelated issue.

    Plugin Support Steve M

    (@wpsmort)

    Can you provide a link to a page where this is happening.

    Thread Starter doubledworks

    (@doubledworks)

    Here is one of my current test sites.

    https://doublednetworks.co.nz

    Click any link and the page will completely reload.

    Just so you are aware, the vcita active engage feature turns on the contact link in the bottom right corner of each page.

    Plugin Support Steve M

    (@wpsmort)

    I see you transferred this to our Premium Support Forums so I have responded to you there.

Viewing 5 replies - 1 through 5 (of 5 total)
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