• Resolved bst7

    (@bst7)


    On my site: https://williamstewart.me, I’m using the W3 Total Cache plugin which has made a big difference in how responsive the site is and I would prefer to keep its current settings, but it is causing a problem as this feature was working fine before.

    The Page Sidebar, which should be drawing on most of the site’s pages is not drawing (the “page you need help with” is just one page, but this is consistent across all pages).

    – “Page Sidebar” in the Customizer/Content Options is selected
    – All of the pages where the sidebar should be drawing the option is set correctly

    A hint:
    If I go to the Theme’s Customizer/Content Options
    – de-select “Page Sidebar”
    – the content of the page fills the width of the screen (there previously is a space for the sidebar)
    – select “Page Sidebar”
    – the content of the page is narrow again and the sidebar draws correctly

    I then “Publish” the change, and then click on “Stories” again in the Nav Bar and the sidebar no longer displays… but the content width is set as if the sidebar is being displayed.

    I’ve tried “Purging All Caches” from the W3 plugin, but that isn’t fixing the problem, so there must be some setting in the cacheing that is causing this. I’d really prefer to not disable the plugin, so wondered if you had any idea of what I can do to fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Oliver Campion

    (@domainsupport)

    Hi,

    Really sorry, somehow I missed this support ticket! Please can you provide a link to a page where the sidebar is showing correctly so I can investigate further?

    Thanks,

    Oliver

    Plugin Author Oliver Campion

    (@domainsupport)

    Just to update this ticket and for anyone else finding this thread who uses “W3 Total Cache” plugin … if you go to “Dashboard – Performance – General Settings – Minify”, change the Minify Mode to “Manual” and click “Save Settings and Purge Caches” this should resolve the issue.

    Oliver

    Plugin Author Oliver Campion

    (@domainsupport)

    Another update in case this is of use to someone … in “W3 Total Cache” settings “Dashboard – Performance” … in the plugins “Minify” settings, there is “Minify Engine Settings”. Change the setting from “Blocking” to “Non Blocking using defer” for both before </head> and after <body>.

    Oliver

Viewing 3 replies - 1 through 3 (of 3 total)
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