Page views counted logged in author

Hi @havbloggen,

Thank you for patiently waiting for our response.

It’s great to hear from you. If you have configured Jetpack to not count page views for logged-in users, it should not be including those in your statistics. However, if you’re still seeing your own visits in the stats, there could be a few reasons why that’s happening.

First things first, let’s ensure your settings are configured properly:

1. Go to Jetpack → Settings in your WordPress dashboard.
2. Click on “Traffic” at the top.
3. Ensure the “Count logged-out users only” option under “Site stats” is checked.

If this setting is already enabled and you’re still seeing your own views counted, consider the following:

• Caching Plugins: If you’re using a caching plugin, try clearing your site’s cache.
• Different User Accounts: Make sure you’re logged in with the same user account that you’ve configured to not be counted.
• Browser Cookies: Try clearing your browser cookies, or use a different browser where you’re not logged in to see if the issue persists.

Also, as a side note, ensure your WordPress.com account used to connect Jetpack to your site is the same as the account you are logged in with while browsing.

If the problem continues after checking these areas, please reply to this thread with additional details. It would be helpful to know if this occurs in all browsers or just one, and whether it happens when using different devices or networks.

Looking forward to helping you get to the bottom of this!

Thank you!

Hello @havbloggen,

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!