• I am having problems with my server RAM and I did not understand why,
    now I have seen that the plugin page (/wp-content/plugins/star-cloudprnt-for-woocommerce/cloudprnt/cloudprnt.php) displays almost 600,000 times a month.

    How can this be solved?
    Where can I get support with someone?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor lawrenceowen

    (@lawrenceowen)

    @digitalmind2021

    The printer must check-in with this page to report its status and check for the availability of any pending print jobs. The more frequently it checks-in, the faster the response in terms of printing new orders etc. You can change the frequency of this by connecting to the printer’s configuration web interface, and adjusting the “Polling Time” setting. Most users find 10s is fast enough for their needs.

    But, this shouldn’t cause any kind of RAM issue, memory should be used when your server receives a request, and released after it is served. Memory usage should be constant, not increasing per poll, so even at 1s there should be no problem. As an example, we have a service which can host thousands of printers with 1s polling from a single server. Try reducing your printer Polling Time setting and see if it makes a difference, if it doesn’t then you may need to look for other causes. But if it does make a difference you your server RAM usage then please let us know.

Viewing 1 replies (of 1 total)
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