• Since yesterday, the PageLayer plugin stops loading at 90% and then : Fatal error within the Pagelayer iFrame as pagelayer object not found ! Please contact Pagelayer support

    I cannot even create a new page, every action with PageLayer mention an error.
    What can I do ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused,

    We have checked your website but we couldn’t find any pagelayer traces on your website so we are unable to debug your issue so please enable the plugin and try the below troubleshooting steps.

    kindly clear the cache of your browser and also if you are using edge browser then try to use different browser such as chrome or firefox. Update the popularFX themes and plugins as well (If you are using popularFX).

    This problem might be a conflict with another plugin on your website. Please try to deactivate the rest of your plugins and check whether the problem persists.
    You can re-activate the plugins and change the theme back again after troubleshooting.

    Please inform us the results.

    Also check that any external code is added inside the header or footer which is causing the issue.

    Regards,
    Pagelayer Team

    Hi,
    I need some help with the same error, Everything on my website is totally uneditable.?SimGolf
    Pagelayer Pro stuck at 90%.
    Fatal error within pagelayer pro.
    I have disabled all the other plugins. Still stuck. Cleared cache, stuck. Tried to edit on my phone, chrome, firefox, Still stuck.
    Disable pagelayer… and i can edit.
    Absolutely useless to me like this.
    Any help appreciated.

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi,

    Sorry for the inconvenience caused,

    Please open the support ticket here so we can check and resolve the issue.
    https://pagelayer.deskuss.com/

    Regards,
    Pagelayer team

Viewing 3 replies - 1 through 3 (of 3 total)
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