Pagelists in mega menu

  • Resolved krisp303

    (@krisp303)


    3 months, 2 weeks ago

    Hello. I have a problem with mega menu. I have two pagelists in Elementskit. Sometimes they display corectly but only for the first time when I refresh megamenu and enter the page. After I enter another url of my site pagelists seem to loose their style and funcionality. I have wanted to send images but Im working on localhost. I have tried cleaning cache, setting off plugins, and I cant solve the problem.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi krisp303,

    Thanks for reaching out to us! This issue usually can happen due to cache. Here are some steps to help diagnose and solve the problem:

    1. Clear All Caches:
      • Clear your browser cache.
      • Clear any caching plugins on your WordPress site.
      • If you have server-side caching, clear that as well.
    2. Regenerate CSS & Data Again:
      • Go to Elementor > Tools > Regenerate CSS & Data.
      • Refresh the homepage after this step to check if the mega menu works.
    3. Update Everything:?Make sure Elementor, Elementor Pro, ElementsKit Lite, your theme, and all other plugins are updated to their latest versions.

    Hope you will not face the issue again. Let us know if you still need assistance.

    Regards,
    Amir

    Thread Starter krisp303

    (@krisp303)

    I have made as You said. Step by step. In the end I have refreshed the homepage and the menu worked properly but when I have changed the url ( changed the page) the problem remains.

    Thread Starter krisp303

    (@krisp303)

    This is how it looks like:

    https://drive.google.com/file/d/1hcNIjGw59UdeoOQsrtKrHPK3KuH_eJiW/view?usp=sharing

    https://drive.google.com/file/d/19zDSIly8c47swgH0Cm4kLpwFo3hgnMQi/view?usp=sharing

    https://drive.google.com/file/d/1v3xsNLdezVGDVSV4n3caXjB4NLmbCZGp/view?usp=sharing

    https://drive.google.com/file/d/1PAA4O2ARaiM6WQ9VNMoAx4rOU6rYhS75/view?usp=sharing

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi krisp303,

    Hope you are doing fine. The google drive can not be accessed from my end. Please check the screenshot. Could you please try the following troubleshooting steps:

    Server Cache: If you have server-side caching enabled (like Varnish, WP Rocket, or any other caching plugin), clear that cache.

    Conflicting Plugins: Disable all plugins except Elementor and Elementor Pro, ElementsKit Lite. If the problem resolves, re-enable the plugins one by one to identify which plugin is causing the conflict.

    Theme Compatibility: Make sure your theme is fully compatible with ElementsKit. Some themes may override Elementor’s CSS. Try switching to a default theme like “Hello Elementor” to see if the problem persists.

    Custom CSS: If you’ve added custom CSS to your site, it may be conflicting with Elementor’s styles. Check your custom CSS for any errors or conflicts.

    Update Elementor: Ensure that you are using the latest version of Elementor and Elementor Pro, as updates often fix bugs and improve compatibility.

    Reinstall Elementor: If all else fails, try reinstalling Elementor. Deactivate and delete the plugin, then reinstall and activate it. Your content and settings will remain intact.

    If the issue still remains, please send a video of the issue along with the website’s system info from Elementor > System Info for further investigation.

    Regards,
    Amir

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi krisp303,

    Hope you are doing fine. The issue that you are referring to has been resolved in the most recent update of the ElementsKit Lte plugin. Kindly update your plugin to the latest versions ElementsKit lite 3.2.5, We hope that you will not encounter the issue again.

    If you require additional assistance, please do not hesitate to contact us. We are at your service.

    Regards,
    Amir

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @krisp303,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 6 replies - 1 through 6 (of 6 total)
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