• Resolved stephenlee

    (@stephenlee)


    Hi – this plugin is suddenly expiring my pages – including the home page! – but the pages setting is definitely turned OFF. You can see at the bottom of the page an expiration date and time.

    Even on posts where they are set to never expire – as shown in my posts list in WP – it still shows an expiration date and time.

    I can’t have my homepage going offline! Can you fix this?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @stephenlee

    Please update to version 2.6.3 and let us know if the problem continues.

    You can also try these troubleshooting steps. Are cron jobs being created? What do the debug logs say? https://publishpress.com/knowledge-base/troubleshooting-unpublish/

    Thread Starter stephenlee

    (@stephenlee)

    Thanks Steve.

    Updated to latest version and I still have part of this issue. My posts/pages are not unexpectedly expiring now but some (not all) pages and posts are showing expiration dates at the bottom of the page (including dates in the past).

    Example page: https://www.ceremonycast.com.au/
    Example post: https://www.ceremonycast.com.au/griefline/

    Expiration is unticked on the editing page and my page/post lists show “Expiry never”

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @stephenlee

    You’re using the [postexpirator] shortcode to show the date in your posts?

    If so, please test carefully, including trying different formats:
    https://publishpress.com/knowledge-base/shortcodes-to-show-expiration-date/

    Thread Starter stephenlee

    (@stephenlee)

    No, I’m not using the shortcode. In fact I didn’t realise there was one! I just use the automatic setting to show expiry date.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @stephenlee

    The same advice holds: please do careful testing.

    – Does it help to change any setting?
    – Does this happen only on some post types?
    – Can you confirm this on a second, test site?

    Thread Starter stephenlee

    (@stephenlee)

    – Does it help to change any setting?

    I’ve tried enabling and disabling PE on the page itself, and also within the main settings. Also tried disabling and re-enabling the plugin.

    – Does this happen only on some post types?

    It’s inserting an expiration date into some posts and pages and not others.

    – Can you confirm this on a second, test site?

    I don’t have one.

    Could there be something amiss in my database? Is there a way to clear all PE entries and start afresh?

    ottomek

    (@ottomek)

    Hi,
    I’m having the same issue with one of my sites. Random pages are being expired when we didn’t set them to expire. Still looking for a pattern with the pages, seems to be when we go edit a page the post expiration gets enabled but we have not set these to expire.

    Have version 2.6.3 active.

    Plugin Author Steve Burge

    (@stevejburge)

    @ottomek @stephenlee

    Thanks. We can’t recreate this in testing so I’m guessing there’s a legacy issue.

    Please post back if you can see a pattern.

    Take a look at the cron jobs. Are they showing correctly? What about the debug logs?
    https://publishpress.com/knowledge-base/troubleshooting-unpublish/

    Thread Starter stephenlee

    (@stephenlee)

    I’ve resolved this issue by the following:

    1. WP Dashboard – Pages – All Pages
    2. Select all (because I don’t want any pages to expire)
    3. Bulk Actions – Edit
    4. Post Expirator – Remove

    I did the same for selected posts too.

    Problem solved! No more unexpected expirations or expiration dates that wouldn’t clear when deselected and saved from the individual post or page.

    mstein63

    (@mstein63)

    Thank you for figuring this out. It seems to be working for me, too. Kind of a pain to do it in batches of 20, but better than not knowing whether your pages and posts might disappear!

    Plugin Author andergmartins

    (@andergmartins)

    Hi @stephenlee, @mstein63 and @ottomek

    We have a new RC package addressing this issue. Please, could you try the following package?

    https://www.dropbox.com/s/4se1xrdtzw9jknc/post-expirator-2.7.1-rc.3.zip?dl=0

    Thanks,

    Anderson

    Thank you. I am unable to test this. Another user suggested using the bulk edit feature, and I changed the setting to uncheck Post Expiration for each post. This took care of the problem, so I really don’t have a way to test it. I think one of your updates changed the settings on all of my posts, so whenever I edited one of them, the expiration date kicked in. No longer a problem – thanks!

    We have the same issue (using 2.7.1) This did not happen before the “name-change-only” update.

    Auto-enable is OFF for all post types. But when opening post to edit, the auto-expire is “on” and the date/time of expiration is precisely when the post is opened to edit.

    Plugin Author andergmartins

    (@andergmartins)

    @jkorte thanks for the feedback.
    Please, could you let us know if you use Gutenberg or Classic editor?

    Plugin Author andergmartins

    (@andergmartins)

    Guys, I’m trying to replicate it but we can’t see the issue anymore on v2.7.1.

    Please, could you try cleaning up the browser cache before trying again?

    Please, does that happen only when you save the post using the post editor? Or does that happen if you try to quick-edit the post?

Viewing 15 replies - 1 through 15 (of 16 total)
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