Pages not working, javascript url issue?

  • Resolved painter602

    (@painter602)


    6 years, 5 months ago

    Hello
    I am having problems with Nextgen, where I cannot upload pictures, move them from the media folder, nor can I see details on the Gallery Settings or Other Options pages.
    This is in Firefox (FF), Chrome, Internet Explorer and MS Edge. For all of these, Nextgen tells me I have no browser support for either HTML 4 or HTML 5.

    I think this is linked to an issue with loading javascript files. From my FF web console, I can see Loading failed for the <script> with source “https://site.urlwp-content/plugins/...". The source should be “https://site.url/wp-content/plugins/..."

    So far as I can tell, this is not a problem with my other plugins.

    —

    This is my FF web console from the Gallery Settings page, other console pages are similar.

    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/nextgen_admin_page.min.js?ver=3.0.0”. admin.php:87
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/frame_communication/static/frame_event_publisher.min.js?ver=3.0.0”. admin.php:88
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/gritter/gritter.min.js?ver=3.0.0”. admin.php:89
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/ngg_progressbar.min.js?ver=3.0.0”. admin.php:90
Loading failed for the <script> with source “http:/site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ajax/static/ajax.min.js?ver=3.0.8”. admin.php:1346
Loading failed for the <script> with source “https://v/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/jquery.placeholder.min.js?ver=3.0.8”. admin.php:1347
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/select2/select2.min.js?ver=3.0.0”. admin.php:1348
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/nextgen_gallery_display_settings.min.js?ver=3.0.8”. admin.php:1349
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_admin/static/jquery.nextgen_radio_toggle.min.js?ver=3.0.0”. admin.php:1350
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails_settings.min.js?ver=3.0.8”. admin.php:1351
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/slideshow/nextgen_basic_slideshow_settings.min.js?ver=3.0.8”. admin.php:1352
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_templates/static/ngg_template_settings.min.js?ver=1”. admin.php:1353
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_album/static/compact_settings.min.js?ver=3.0.8”. admin.php:1354
Loading failed for the <script> with source “https://site.urlwp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_album/static/extended_settings.min.js?ver=3.0.8”. admin.php:1355
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter painter602

    (@painter602)

    I’ve now tested this with ALL other plugins disabled. The problem is still happening

    Plugin Contributor Imagely

    (@imagely)

    Hi @painter602–
    Let’s first check the server settings to make sure you have everything up to date. Reach out to your hosting provider and confirm they have the www.ads-software.com Requirements settings in place:

    MySQL v5.6 (or higher)
    PHP 7.2 (or higher)

    Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher)
    Post limit: 50MB (or higher)
    /wp-content directory has sufficient permissions (i.e. 755)

    With those in place, everything should work smoothly for you. If the issue still shows up, let’s check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress default theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results ??

    Mihai

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

    – Gaby, Customer Support.

Viewing 3 replies - 1 through 3 (of 3 total)
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