• Resolved jeremyko

    (@jeremyko)


    Hello Everyone,

    I am using Divi for my theme.

    I was trying to edit a draft product page this morning when I first got the error. I then tried to edit a different page that was live and is no longer live. The Visual Builder on the “Edit Page” shows the webpage layout. When I try to edit or preview I get this message
    “No Results Found
    The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.”
    Any help will be appreciated. The logs show it started happening at “12-18-2017
    8:27.197 PM”

    Did wordpress update around 12am PST??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Did wordpress update around 12am PST??

    The latest WordPress release was on November 29: https://www.ads-software.com/news/2017/11/wordpress-4-9-1-security-and-maintenance-release/

    But, at any time, your site could have installed that update or updated your plugins or themes if you ever configured those to automatically update.

    As for the problem, this may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Seventeen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter jeremyko

    (@jeremyko)

    Thanks Jeff. I will give that a shot. Do I need to back anything up?

    Moderator James Huff

    (@macmanx)

    It’s all safe, especially if you use the Health Check plugin as mentioned, but there’s never a bad time to backup. ??

    https://codex.www.ads-software.com/WordPress_Backups

    Thread Starter jeremyko

    (@jeremyko)

    I figured out my issue.

    I created a new page for the 404 pages and started over. I nested it under the category it was sitting in previously and the page went down again. I moved the old pages out from the nested category and the page became live again.

    Hopefully this helps anyone else that has this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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