Pages using Divi Builder unable to save

  • Resolved AlGala

    (@algala)


    4 years, 5 months ago

    Hello,

    since the new version that was just released (Version 14.3) I cannot save any pages made with the Divi Builder anymore (using the Divi theme by Elegant Themes). I need to deactivate the plugin in order to make any changes.

    I hope that this issue can be fixed.

    • This topic was modified 4 years, 5 months ago by AlGala.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jerlyn

    (@jerparx)

    Hi @algala ,

    We are sorry to hear about your issue. Can you please confirm if all your other plugins (including Divi) are updated? We ask as we are trying to reproduce the issue.

    Also, have you tried performing a conflict check? The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    We look forward to your response.

    Thread Starter AlGala

    (@algala)

    I think I found that the conflict is with the ‘Visual Products Configurator’ suite of plugins – so that with Divi installed, and the Visual Products Configurator plugins installed (Visual Products Configurator, Visual Products Configurator Custom Text Addon, Visual Products Configurator Form Builder Addon, Visual Products Configurator Lom-Nava Skin, Visual Products Configurator Modern Skin, Visual Products Configurator Multiple Views Addon, Visual Products Configurator Ouando Skin, Visual Products Configurator Request a Quote Addon, Visual Products Configurator Save Configuration Image Add-on, Visual Products Configurator Save For Later Addon,Visual Products Configurator Social Share Addon, Visual Products Configurator Upload Image Addon), Yoast is causing the pages not to save correctly. When Yoast is deactivated, everything works perfectly fine, but with Yoast activated, the pages cannot be saved.

    Plugin Support Jerlyn

    (@jerparx)

    Hi @algala ,

    Thank you for performing the conflict check.
    We’re actively using the bug tracking on our GitHub repository so your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new.
    You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

    Don’t forget to include the URL to this conversation in your bug report.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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