Pages viewed on Mobile or Tablet are using the desktop rendering

  • Resolved steffeninseoul

    (@steffeninseoul)


    3 years, 8 months ago

    Hi Frank,

    Not sure how tho best explain my problem with Autoptimize. When I look at some pages of my site on the tablet (!), I notice that the page that is shown is the desktop (!) page. If I then refresh the page on the tablet, the tablet version of the page is shown (but this is not always helping). So the problem is that sometimes / and for some pages / the page is no longer responsive / there are some problems with the responsiveness of the page.

    Google’s search console has spotted that as well and says that the mobile version of some pages (e.g. https://advocatae.com/das-team-der-advocatae-kanzlei is not user friendly (“Content is wider than the screen.”, “Font is too small to read”…) and the google screenshot that is provided shows the desktop version displayed on the mobile.

    The rules that are generated by critical.css for the page (as well as for is_front and is_home and a few other) may be bogus but I have no idea how to make changes to solve the problem.

    I am using Elementor, Sinatra Theme, AO, Critical.CSS and the problem has been around for some time but I could ignore it. But now I get more bad remarks from Google Search Console so I need to find a way to solve the problem to avoid SEO problems.

    Any advice is much appreciated!

    Thank you very much!!

    Best,

    Steffen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    I tried to reproduce the issue on the link you provided but did not succeed (even with multiple hard refershes). I’ve checked the critical CSS for that page and the full CSS and both contain breakpoints for different resolutions (media queries). So I’m somewhat at a loss here up until now.

    So, some questions:
    * do you only get this on tablet, or also on mobile?
    * does this happen both in portrait & landscape mode?
    * do you have any exact resolution (width/ height + dpi) of the screen on which this happens?
    * does this also happen when “inline & defer CSS” is off?
    * does this also happen when only CSS opt. is on (so no JS/ HTML/ images/ …)?
    * can you share a screenshot from the tablet where you see this happening + screenshot Google provided?

    frank

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    any news Steffen?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No feedback so I assume this got resolved Steffen ? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 3 replies - 1 through 3 (of 3 total)
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