• Resolved laksacurry

    (@laksacurry)


    Hi,

    Thank you so much for the plugin.

    I have a question and a problem.
    1) Is there a way to display say 20 reviews and the rest go into pagination?
    2) On mobile screens, when a user clicks on the photo in the review, the photo expands and pops up. However, when user closes the image, there is another lightbox showing the review itself, so the user has to click “X” again. Is there a workaround so that the user does not have to close the image twice to get to the rest of the reviews?

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for using our plugin.

    1. From your Dashboard / Settings/ Discussion/ Other comment settings, tick on the option “Break comments into pages with…” to divide a certain number of reviews per page.

    2. Sorry, the problem you said doesn’t happen with our plugin, you are using another plugin so you can deactivate that plugin and try with our plugin.

    Best regards.

    • This reply was modified 4 years, 3 months ago by mivtt.
    Plugin Support mivtt

    (@mivtt)

    Hi,

    For the second issue, those reviews are not generated or imported by our plugin, they are imported from a dropshipping plugin.
    In the free version, there is no option to convert those images to work with our plugin.

    Best regards.

    Thread Starter laksacurry

    (@laksacurry)

    Thank you so much for the quick response. So for the paid version, will I be able to exit the images by clicking the “X” just once?

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Yes, you can try this demo for more details: https://new2new.com/

    Best regards.

    • This reply was modified 4 years, 3 months ago by mivtt.
    Thread Starter laksacurry

    (@laksacurry)

    Thank you once again for the prompt response. It seems like there is various upgrades. Which is the one that will help me to be able to convert the images to be part of your plugin?

    Also, the demo link that you gave does not contain any photo reviews so I can’t tell how the images can be closed with just one click.

    Thanks!

    Plugin Support mivtt

    (@mivtt)

    Hi,

    I am sorry, this link is the demo of the plugin and include photo reviews: https://new2new.com/?item=woocommerce-photo-reviews

    Best regards.

    Thread Starter laksacurry

    (@laksacurry)

    Thanks. So which is the upgrade that will enable me not to have the user having to click twice to exit the images in the reviews?

    Plugin Support mivtt

    (@mivtt)

    Hi,

    In the premium version, you can import photos and reviews from Aliexpress, and all imported photos will be auto converted to work as you want, just one click to close the image. You can see this video: https://drive.google.com/file/d/1gk_VzDoHVOomkzYdHPjb0Eov_gyzANjB/view?usp=sharing

    Best regards.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    When you install and activate the premium version, there is a notification like this https://prnt.sc/u3785o.

    After clicking in the “Update now” button, all imported photo and reviews from Ali before will be auto converted the same with photo reviews created by our plugin.

    Best regards.

    Thread Starter laksacurry

    (@laksacurry)

    Ok thank you so much!

    Thread Starter laksacurry

    (@laksacurry)

    Hi,

    I’ve bought and tried installing the paid version (USD$21 after 30% discount.)

    https://prntscr.com/u3b3i9

    but when I tried to install the plugin, it says

    “The package could not be installed. No valid plugins were found.

    Plugin installation failed.”

    Did I buy the right package?

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for your purchase.

    Please follow this guide to download and install our plugin.
    In addition, you can create tickets on our forum for premium user. Follow this guide to get the update key for future updates and create threads.

    Best regards.

    • This reply was modified 4 years, 3 months ago by mivtt.
    • This reply was modified 4 years, 3 months ago by mivtt.
    Thread Starter laksacurry

    (@laksacurry)

    Thank you!

    Plugin Support mivtt

    (@mivtt)

    Hi,

    You are welcome! It is my pleasure to assist you.

    Best regards.

    Thread Starter laksacurry

    (@laksacurry)

    Hi Mivtt,

    I know you said I could create tickets as a premium user but I’m not sure how to go about doing that.

    In addition, as you were handling my issues earlier, I thought it’s be easier for you to understand my current problem.

    Upon upgrading the plugin to the paid version and clicking the “Update now” button that pops up upon activation, my previous photos were converted to the same as the photo reviews created by your plugin.

    However, the new reviews that I just put up are back to the previous photos where I had to click twice to close them. Could you help me take a look please?

    Also is there a way I can post my link in a private message? My very first message in this thread has got my website link too. Could you kindly remove it too due to P&C concerns? Thanks!

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Pagination and Need to Close Image Twice’ is closed to new replies.