• Resolved mbilaldanish

    (@mbilaldanish)


    I’m using alter grid in UPK, the pagination is having a issue.

    When we click on a number (e.g. 2) it will go to respective page (blogs/page/2) but displays the same set of blog posts.

    Having this issue with around all of websites where I used this plugin.

    Using WP Rollback, I’ve tested upto version 3.11.0 and it works fine. The problem starts in 3.12.0 , Probably because of addition of offset(Not sure).

    Hope it helps.

    • This topic was modified 6 months, 1 week ago by mbilaldanish.

    The page I need help with: [log in to see the link]

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  • Dear mbilaldanish,

    Thanks for reaching and sharing your issue with us. We are really sorry for the inconvenience. We checked the Alter Grid pagination on our site and the pagination works fine with the Latest version of Ultimate Post Kit. Also we checked the Offset value with the pagination and it also works fine on our site. We tried to visit your shared website link but it show “This site can’t be reached” message. Please see the screenshot – https://prnt.sc/oVXMTlCy0eN3

    But don’t worry about it. We request you to share your website link with us. We will review your issue and update you soon. In this case, if you contact directly Bdthemes customer support system then it is more helpful for us. I hope they will investigate your issue and solve it very quickly for you.

    Thanks for your help and support.

    Best Regards,
    Hasib Ali

    Dear mbilaldanish,

    I hope you’re doing well. We haven’t received any response from you yet, so we assume your issue has been resolved. We’d like to close this ticket, but if you have any further queries, please feel free to create a new support ticket—we’ll be happy to assist you.

    Thanks!
    Best Regards,
    Hasib Ali
    Support Engineer at BdThemes

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