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Hi @macacoxp,

Seems like we’ll need to have a closer look. Please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thanks!

no he tenido respuesta desde soporte de woo

Hey, @macacoxp!

Have you opened a ticket as my colleague asked?

Do you mind sharing the ticket number so we can take a look?

Looking forward to your reply.

Have a wonderful day!

Hi @macacoxp,

I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

Thanks!