Paid Membership registering not working on mobile

  • Resolved gsako

    (@gsako)


    2 years, 7 months ago

    I am setting up my new site and using Paid Membership Pro to manage the Buddypress member levels. The registration is using the buddypress page. On desktop everything works perfectly as should but on the mobile version the registration doesn’t work and there is no way to enter credit card info. On mobile if you register, even without filling out a single field a message comes up that read, “It appears your submission was successful. Even though the server responded OK, it is possible the submission was not processed. Please contact the developer of this form processor to improve this message”

    only happening on mobile and on both Apple and Android devices. Even on the phone if I go to the web version it will work just not the mobile version.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @gsako

    Thank you for reaching out to Paid Memberships Pro.

    To confirm you are registering through BuddyPress registration page first and not Paid Memberships Pro, and is this the page that is causing the issue? If you temporarily deactivate Paid Memberships Pro does this issue still persist?

    Thread Starter gsako

    (@gsako)

    For my registration dropdown option on the PMPPRO/BUDDYPRESS add-on general settings I have “Use BuddyPress Registration”. That is what I meant by registration.

    In the middle of the night I deactivated my AMP plugin and now the payment/registration is working so it seems that it was an AMP issue. For the time being I will go without an AMP option but that would be nice to have available.

Viewing 2 replies - 1 through 2 (of 2 total)
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