Paid Memberships Pro – Renew Issue

Hi there,

I’m using a fairly generic setup with PMPro, but I’ve just discovered something that is causing me some grief.

My users signup by selecting a particular “holding” level to be vetted manually. Once they have been approved, the membership level is changed to a “full” membership. I use this tier system to hide certain pages until they are approved.

The problem exists when the users “full” membership expires – the user cannot renew the account. I’ve found the culprit in the code as below:

/paid-memberships-pro/preheaders/checkout.php [Line 68]

It appears that the only way for the member to renew is if the level has “allowSignups” selected. Which means the code fails in my situation.

3 questions:

1. Have I correctly configured the levels as per my situation or is there a better way?
2. Is this a bug? I would assume that a member can renew their membership and in this use case they cannot. The code doesn’t even gracefully fail with an error message – it simply redirects back to the levels page.
3. What is the best way to patch this code and prevent overwrites?

Thanks in advance.