Paid Premium Support Link Non-Functional

  • swmicrosystems

    (@swmicrosystems)


    4 years ago

    My problem is I can’t submit my 1st help ticket. I login to my account and get the message “You haven’t submitted a ticket yet. Click here to submit your first ticket.” and that link is https://wclovers.com/premium-support/.

    The issue is this link just goes back to my account dashboard and I never get a screen to submit my problem information. I have tried 3 different browsers (Chrome, Firefox & Edge) and get the same result every time. I have Popup blocking disabled, still nothing. Please help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WC Lovers

    (@wclovers)

    You have to login to the site to create support tickets.Must login using the account which you have used for WCFM Premium addon purchase.

    You will see the “My Tickets” option under My Account dashboard after login. Create tickets from there.

    Try once from Google Chrome Incognito.

Viewing 1 replies (of 1 total)
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