Paid version: Still no key or download link

  • Hi. I’ve tried emailing support a few times but I’m getting no response.

    I received the “Your Mangohour download details” email after but the link to download is broken and there’s no key:

    Table Rate Shipping Plus – 1 site
    Download: https://mangohour.com/dl/
    License Key:

    Please could you urgently reply to my email with the goods? I have a client to appease.

    Many thanks,

    Jef

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi … I am having exactly the same issue as JefJones. Paid my money and received the email with the key missing. The link to download area is broken.
    I also have tried to get a response from the plugin creators but have heard nothing back.

    Not happy !

    laidback53

    Thread Starter Jef Jones

    (@jefjones)

    Hey laidback53, I also requested a refund due to lack of response but… no response.

    Same for me…

    Same issue.

    Same Issue! This is crazy!!! Why would WP support a scam plugin site?

    Has anyone from weeks ago heard back from this company or got their refund?

    I reached out to their payment processor (Paddle), who is also trying to get in touch with the developer. They offered to refund the transaction. I got in touch with them by replying to the original receipt email whose subject starts with “Your Table Rate Shipping Plus (Single License) Receipt”.

    sveilore

    (@sveilore)

    I purchased Table Rate Shipping Plus 2-3 weeks ago. I received the same email as shown above in this topic. I sent emails to both Mangohour and Paddle. No response from any of them yet! I contacted Paypal after a few days and got my money back.

    Hi All,

    Most probably the company has shut down. The author hasn’t responded in the last couple of years.

    We are trying to keep the free version updated here: https://github.com/TycheSoftwares/woocommerce-table-rate-shipping

    :Vishal

Viewing 9 replies - 1 through 9 (of 9 total)
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