• Resolved psn

    (@psn)


    Hi Camu,

    In your latest version the Setting Panel dropdown where you can chose which boxes should be visible is not working at all, its not droping down when I click. Only thing that happens when I click is that arrow change from close to open.

    It worked fine in previous versionb and I have not added anything new since then.

    Per

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    It seems to be working just fine on our dev install. Maybe a conflict with another plugin? Have you tried clearing your browser’s cache?

    Thread Starter psn

    (@psn)

    Yes I have tested to clearing my cache but that dont help. As I said I have not have that issue in prev version and I dont have any new plugins installed either. Function with panel works fine in all other plugins and pages beside slimstat :-(. So I might need to disable plugin for plugin and check is someone is now in conflict but I doubt that.

    Any other idea’s?

    Per

    Thread Starter psn

    (@psn)

    Have now also tested to disable all plugins beside slimstat but as I suspected this didn’t help either so it must be something in your latest version that dont work in production?

    Plugin Author Jason Crouse

    (@coolmann)

    Let’s see if anyone else complains about it.

    Thread Starter psn

    (@psn)

    When I chjeck with firebug in firefox I can clearly see that this part is missing:

    <div id="screen-options-wrap" class="hidden" aria-label="Panelinst?llningar" tabindex="-1">

    in code for your pages and I asssume this is why the Panel settings is not open up. I get the code for Help so thats working fine. Can you see in your latest sent version if above mentioned code have been missed?

    Per

    Thread Starter psn

    (@psn)

    I found it it was hidden under 3 tags like this:

    <em>
    <em>
    <em>
    <div id="screen-options-wrap" class="hidden" aria-label="Panelinst?llningar" tabindex="-1" style="display: block;">
    <form id="adv-settings" method="post" action="">
    <div>
    </div>
    </em>
    </em>
    </em>

    when I check other pages the code is not placed inside 3 em-tags but I don’t now if this cause the issue as the link is not switching from display: block to display: none

    For all other pages the above code is inside div tag:

    <div id="screen-meta" class="metabox-prefs">

    But in your pages its looks like its outside and I suspect its therefore its not working.

    Plugin Author Jason Crouse

    (@coolmann)

    Again, we were not able to reproduce the issue on WordPress 3.6.1 with SlimStat 3.3.4.

    Thread Starter psn

    (@psn)

    Hi Camu, I checked my previous thread and discovered that I have reported this issue 7 months ago actually before the 3.0 was done and its little bit frustrated that I can’t access panelsettings for each pages. I have tested to inactivate all my plugins beside slimstat and even tested to reactivate Slimstat but none solved issue. I have had this issue before with an other plugin and then the issue was that they accidently used same wrap in css file as WP so there was the conflict then. I have seen some indication that wp-slimstat.js injects something that might cause this issue but not 100% sure.

    Even if above don’t help you to investigate further what more can I do to find the conflict? Perhaps the only way is to re-install SlimStat but then I will loose all data.

    So any help, direction would be greatful here.

    Per

    Plugin Author Jason Crouse

    (@coolmann)

    The only way is to take a look at the issue itself. Contact us with an account to access your blog, and we’ll go from there.

    Thread Starter psn

    (@psn)

    Hi Camu,

    Before I give you access to our site I will check the translation files as it strike me that it might be these that cause some issues in the settingspanel it self. I will download the .po + .mo files and look over these tonight as this is actually one thing you might not test when you run on your side.

    I will comeback with feedback asap.

    Per

    Thread Starter psn

    (@psn)

    Issue found in .po swedish files where I had by mistake several incorrect html-tags where it had a space in closing-tags so now when these has been corrected I can access panelsettings ??

    Per

    Plugin Author Jason Crouse

    (@coolmann)

    Oh great! Is that the slimstat-sv-se.po ? Or an unrelated .po file?

    Thread Starter psn

    (@psn)

    Yes it was in the slimstat-sv-se.po file I discovered some incorrect tags like
    < /em> instead of </em> also some double and triple backslashes caused the issue.

    Plugin Author Jason Crouse

    (@coolmann)

    Well, you provided those files ??

    I’m having this same problem, my Screen Options and Help panels will not drop down, I’ve tried two different computers as well as my iPad, with IE and Firefox.

Viewing 15 replies - 1 through 15 (of 25 total)
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